Privacy policy

Privacy Policy

Privacy Policy

Erosion Protectors (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit ErosionProtectors.com, place an order, contact us, or interact with our website.

1. Information We Collect

We may collect the following types of personal information:

  • name
  • billing and shipping address
  • phone number
  • email address
  • payment details processed securely through third-party payment providers
  • order history
  • IP address
  • browser and device information
  • website usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • process and fulfill orders
  • arrange shipping and delivery
  • communicate with you about your order
  • respond to questions and customer service requests
  • send updates, promotions, or newsletters if you subscribe
  • improve our website, products, and services
  • detect fraud, manage risk, and protect our business

3. Payment Information

We do not store full credit card information on our servers. Payments are processed through secure third-party payment providers used by our store platform.

4. Sharing Your Information

We may share your information with trusted service providers only where necessary to operate our business, including:

  • payment processors
  • shipping and delivery providers
  • website hosting and e-commerce platform providers
  • email marketing or customer support services
  • analytics and security providers

We may also disclose information if required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • keep your shopping cart active
  • remember your preferences
  • understand website traffic and visitor behavior
  • improve performance and marketing

You can adjust your browser settings to disable cookies, but some site features may not work properly.

6. Email Marketing

If you sign up for our newsletter or promotional emails, we may send you updates about products, sales, and special offers. You can unsubscribe at any time by clicking the unsubscribe link in any email.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no system can guarantee absolute security.

8. Retention of Information

We keep personal information only as long as needed for business, tax, legal, operational, and customer service purposes.

9. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to legal and operational requirements. To make a request, contact us using the information below.

10. Third-Party Services

Our website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy practices of those third parties.

11. Children’s Privacy

Our website is not intended for children under the age of majority in their province or territory, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

Erosion Protectors
Email: sales@erosionprotectors.com
Phone: 431-777-7257
Mailing Address: PO Box 191, Arnes, Manitoba, Canada, R0C 0C0